Privacy & Cookies

Overview

At Cascade Home we are committed to protecting and respecting the privacy or all our customers and visitors.

Who Are we?

We are Cascade Home licensed to Cascade Holdings Ltd provider of Lighting products.

Registered Office: Gorse Mill, Gorse Street, Chadderton, Oldham, Lancashire, OL9 9RJ, UK.
Registered in England. Company registration number: 0708310.

How do we collect information from you?

We collect or obtain information about you when you provide it to us (e.g. by contacting us, placing an order on our website, when you register with us or if you subscribe to e-mail marketing.

How is your information used?

We collect information from you to enable us to work with you as a customer, for administrative and business purposes particularly to contact you and process orders you’ve placed on our website.

When you purchased a product, your card data is not held by us. It is collected by our 3rd party payment processors, who specialise in the secure online capture and processing of credit and debit card transactions.

We do not sell your information to third parties

We retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business)

We collect no further information, the website is built and controlled within EKM’s Shopping Cart Environment please refer to EKM Policies https://www.ekm.com/privacy.asp

Aged 16 or under

Should you be under the age of 16, its advised you speak to your parent/guardian prior to enquiring or signing up for any EKM product or service.

Sensitive personal information

We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information'. Please do not submit sensitive personal information about you to us.

Sensitive personal information

Please contact DataProtection@cascadehl.com to request removal, correction or to receive your personal details in a portable format.

Complaints or issues

Please address these to DataProtection@cascadehl.com

Marketing

We will only contact you for marketing purposes if you have given prior consent by either signing up for or expressing an interest in a Waterford product.

Cookies used within EKM / Waterford website

When browsing the internet and using online services, this sometimes involves placing small amounts of information on your web enabled device, this includes small files known as cookies. They cannot be used to identify you personally.

Cookies are used to improve services for you, for example:

• Enabling a site to recognise your web enabled device so you don't have to repeat information already given
• Recognising that you may already have username and password so you don't need to enter this every time your requested
• Measuring how many people are using the site, so usability can be improved

You can read more about these small files yourself, at this useful website About Cookies.

Shop Cookies

EKM shops deliver cookies to your browser, these are listed below.

Name	Purpose	Content	Expires
ekm_USERNAME	Temporary cookie generated to test if cookies are enabled on the visitors browser.	TestCookies=ACTIVE&RS=FALSE& logged_in=USERNAME&ServerID=***	72 hrs (3 days)
ekm_pp_USERNAME	Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.	Unique ID	On Exit
ekm_tmp_ORDERNUMBER	Stores a reference to the visitors order number after an order has been generated.	Unique ID	On Exit